BHARATIYA MAHILA BANK CONSUMER COMPLAINT PROCEDURE

Bank Insurance Date: October 21, 2015
If you are not satisfied with the services or have any complaint with any branch of Bharatiya Mahila Bank, do following:
You can file your complaint by:
registering in Complaint form available with the branch Or
telephone at the Registered office or to the Branch Manager.
Contact the Branch Manager and give your complaint. Remember to obtain its acknowledgement and reference number.
If you are not satisfied with the reply of Branch Manager, you can also write to the Nodal officer at following address:
The Nodal Officer
Bharatiya Mahila Bank
Registered Office,
9th Floor, IFCI Towers,
61 Nehru Place,
New Delhi-110019
Contact No. : 011-47472100
Fax No. : 011-26282184
Email : complaints@bmb.co.in
If you do not receive the reply with in 21 days of filing the complaint or unsatisfied with the reply, you can also write to the CCSO of the bank:
Chief Customer Service Officer
Internal Ombudsman
Bharatiya Mahila Bank
Registered Office
9th Floor, IFCI Towers,
61 Nehru Place, New Delhi
Tel.No. 011-47472100
Email: ccso@bmb.co.in
Finally, if your complaint is not solved within 30 days or you are not satisfied with the service or response given by the bank, you can also contact the Banking Ombudsman (BO).
Contact Number : xxxx

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