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Indian Overseas Bank Consumer Complaint Procedure

Indian Overseas Bank Date: October 21, 2015
If you are having any complaint with any branch of Indian Overseas Bank, do following:

Contact the Branch Manager or Register your complaint in the Complaint Register present with the Manager. Remember to keep its acknowledgement and reference number.
If the reply given by the Branch is not received within 7 days, you can write to the Regional Manager.
Please click here for Contact details of Regional Nodal Officers.
If your complaint is not resolved by the Regional Manager, you can write to the General Manager, Customer Service Dept. at the following address:
Shri. K.V.Krishnan
General Manager
Customer Service Department
Indian Overseas Bank
Central Office
763, Anna Salai
Chennai – 600002
Phone No: 044-28519519
Fax: 044-28525822
E-Mail: kvkrishnan@iobnet.co.in
If you are not satisfied with the reply, you can also contact the Chief Customer Service Officer (Internal Ombudsman of the Bank) at the following address:
Shri. S.Ramesh
Chief Customer Service Officer
Indian Overseas Bank
Central Office
763, Anna Salai
Chennai – 600002
Tel.: 044-28519408
E-mail: ccso@iob.in
If you are finally not satisfied with any reply, you can also write to Banking Ombudsman.
Contact Number : xxxx

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Related Numbers

Customers Tickets

    R.Krishnan

    Pension Account- Descripencies. by R.Krishnan:

    (4 of 5)

    Iam having an pension account bearing no: 02020100002160765 in Thiruvaikoil branch.
    An additional Loan recovery is being deducted from Janu,2016 and the balance brought to NIL ever.
    Please look after this and arrange to set right the error.

    R.Krishnan

    Pension Account- Descripencies. by R.Krishnan:

    (4 of 5)

    Iam having an pension account bearing no: 02020100002160765 in Thiruvaikoil branch.
    An additional Loan recovery is being deducted from Janu,2016 and the balance brought to NIL ever.
    Please look after this and arrange to set right the error.

    R.Jim

    complaint by R.Jim:

    (4 of 5)

    My client holds a savings account in Indian Overseas Bank, No.134-138, Main road, Kovilpatti – 628501, and her account number being 077801000016219. My client approached the Bank on 03.09.2016 bearing a cheque of State Bank of India, S.N. High road, Tirunelveli Junction cheque number being 204733 issued by the Government of Tamil Nadu for Honourable Principal District Court, Tirunelveli, with intend to deposit and encash the same through her savings account. On the very offset the bank officials have refused to entertain the cheque to be transacted through her savings account. After lot of persuasion on the side of my client the bank officials have accepted the cheque to be transacted through her savings account. To her surprise and astonishment she was informed of the fact that the cheque was dishonoured on 05.09.2016 with an endorsement that “Kindly contact drawer drawee bank and please present again”. The bank officials have also wantonly refused to entertain re-presentation of the said dishonoured cheque. When my client enquired about the reason for such dishonour the bank officials have absurdly uttered un-Parliamentary words against my client as well as The Honourable Principal District Court, Tirunelveli before the customers present within the four corners of the branch. The bank officials have gone to the extent of passing derogatory remarks that the reason for dishonour should be gone only with The Honourable Principal District Court, Tirunelveli and furthermore, they have thrashed the reputation of the Court to its core by saying that The Honourable Principal District Court, Tirunelveli might be bankrupt. The bank officials have further passed a highly condemnable remark to my client to challenge the said dishonour of cheque by way of filing complaint under Sections 138 & 142(b) of the Negotiable Instruments Act 1881 in a competent court against The Honourable Principal District Court, Tirunelveli. My client has been bounced from pillar to post for reasons best known to them. The act of negligently bouncing back the cheque clearly exposes the willful, wanton, default, negligent and deficiency in service on their part casting great mental agony and a huge monetary loss to my client which can’t be expressed in terms of money.


    Kindly initiate disciplinary action against the erring officials at the earliest and intimate me about the improvements nor my client will be placed in a position to challenge the bank officials for their scandalous acts before competent Civil and Criminal Courts of law and they will alone be held liable for all the consequences arising thereof and they will be mulcted with costs.

    D.SHANMUGA SUNDARAM

    Withdrawal of amount,from my card by D.SHANMUGA SUNDARAM:

    (4 of 5)

    On 01.02.2017 by swipe method withdraw Rs 2000 from my a/c with out my knowledge,and card.how it is possible,and credit the same amount to my Account, Thanking you

    Praveen C

    IMPS FUND TRANSFER - amount debited but not reached beneficiary account . by Praveen C:

    (4 of 5)

    Sir, I am holding a savings bank account in college road branch (1423). My account no is 142301000014339 in the name of Praveen .C.
    On 01.03.2017 through net banking using IMPS facility I have transferred a sum of Rs.4000/- to S.kavitha,corporation bank account, kunnathur branch. The amount got debited from my SB account including service charges but the amount not yet received by the benificary. Hence I raised a complain in concern branch on 02.03.2017 regarding this issue, till this time the amount of Rs.4000/- not recredited to my SB account.

    There is no proper response from the concern staff. Kindly look in to the matter and help me as early as possible to re credit the amount of Rs.4000/- to my savings bank account.

    D.jagadeeswari

    Aggricultural gold loan not closed by D.jagadeeswari:

    (4 of 5)

    Im d.jagadeeswari acoun holer of iob bank rajanagaram branch a.c. no.249701000000941.i took aggricultural gold loan on 15/03/2016.iwanted to close the loan before 13/03/2016.i credited money to my sb ac.an amount of rs167000 And mailed to branch manager to close the loan due tosome domestic problems icould not attended personelly.now they are saying loan not closing we lodged a complaint to head quarters .kindly resolve my problem.

    Amit Saxena

    Banking Transaction by Amit Saxena:

    (4 of 5)

    Dear,
    I am a customer of IOB since last 4 years or so. I am facing this problem for the first time .
    I have swapped my debit card so many times but in these three (3) transactions money was cut from account and not transferred to the beneficiary / shop owner's account. Same money should come automatically in my account but this is not being done.

    On 23 Dec16 : txn no 46041891-V for RS 291

    On 28 Dec 16 : txn no PB007130-V for Rs 820 &

    On 28 Dec 16 : txn no PB007114-V for Rs 820

    Please do the needful at the earliest.

    Amit Saxena
    Mob : 9085341099
    Account No- 680901000014553

    fahathraja

    Cash debited from my account wrongly by fahathraja:

    (4 of 5)

    Sir 
         I am fahathraja I am a iob account holder a/c no 311601000002143,my mother account no 311601000005274 sithalapakkam branch Chennai,

    Sir 
    I Will drop money from HDFC ATM, sipcot siruseri chennai date of transaction 02/01/2017,time of transaction 3.30 to 4.00 o clock.
    I Will try 3 time transaction are error.debit my cash on card 4000+2000+4000=10000,and next day bank will refund 4000+2000=6000,one payment 4000 is not refund to my account.and my mother debit card swipe at same time same day same atm that also try 2time of debited 4000+4000 but refund only rs4000.balance 4000 are not refund,sir me and my mother account details are given in top,i will send you all of transaction details and contact details,please recover my both problem. Thanks again for fahathraja contact no(9941207280)

    Mustaq Ahmed

    Net banking by Mustaq Ahmed:

    (4 of 5)

    Sir,I tired to transfer some amount from my IOB account to SBI account after procedure,I did not get PIN,I attempted saveral times wasting my time for hours together but I don't receive the PIN,this is happening from long time,the service of IOB net banking is wrost,I maintaining saveral bank account in different banks,get PIN immediately,yours is only bank in net banking is which wrost Mustaq

    Karthiga

    About atm card by Karthiga:

    (4 of 5)

    Iam applying atm on 6.6.16.... buy till now iam not getting my pin number. And iam not able to use the momey bcz f this atm card pin number issue.

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